Parkventure Terms of Service
Effective Date: July 29, 2026 Last Updated: September 22, 2026
Welcome to Parkventure!
These Terms of Service ("Terms") are an agreement between you and Big Puppy Tech LLC, a Colorado limited liability company doing business as Parkventure ("Parkventure," "we," "our," or "us"). They govern your access to and use of the Parkventure mobile application, website, and related services (collectively, the "Services").
By creating an account or using Parkventure, you agree to these Terms. If you do not agree, please do not use the Services.
Our Goal
Parkventure exists to help people capture, organize, and celebrate their theme park adventures. Whether you're preserving memories, discovering new experiences, or connecting with fellow enthusiasts, we ask that you use the Services respectfully, responsibly, and in a way that contributes positively to the Parkventure community.
1. Eligibility
You must be at least 13 years old, or the minimum age required by law in your country of residence, to create a Parkventure account.
If you are under 18, you represent that you have permission from a parent or legal guardian to use the Services where required by applicable law.
2. Your Account
You are responsible for:
- Maintaining the security of your account.
- Keeping your login credentials confidential.
- Providing accurate and complete information.
- All activity that occurs under your account.
You agree not to share your account with others or impersonate another person.
Notify us immediately if you believe your account has been compromised.
We reserve the right to suspend or terminate accounts that violate these Terms.
3. Community & Acceptable Use
Parkventure exists to help people celebrate and remember their park adventures.
We ask every member of the community to help create a welcoming, respectful, and family-friendly environment.
You agree not to:
- Harass, threaten, stalk, or intimidate others.
- Post hateful, discriminatory, or abusive content.
- Upload pornography, explicit sexual content, or inappropriate nudity.
- Share graphic violence or disturbing imagery.
- Upload spam, scams, phishing attempts, or misleading information.
- Impersonate another individual or organization.
- Violate another person's privacy.
- Upload copyrighted material you do not have permission to use.
- Interfere with the operation or security of Parkventure.
- Use automated bots or scripts without authorization.
- Use Parkventure for unlawful purposes.
Parkventure reserves the right to investigate violations and remove content, restrict features, suspend accounts, or permanently terminate accounts that violate these Terms.
There is no tolerance for objectionable content or abusive behavior. You can report a photo, a caption, or an entire account from within the app, and you can block another explorer at any time from their profile, your Park Crew list, or any of their photos. Blocking hides each of you from the other and prevents either of you from connecting again until it is lifted; you can manage and undo your blocks under Settings → Park Crew & Community → Blocked accounts. We aim to review reports of objectionable content within 24 hours, and where these Terms have been violated we remove the content and remove or suspend the account responsible.
4. Fair Play
Parkventure celebrates genuine park experiences.
To maintain a fair experience for everyone, you agree not to manipulate rankings, achievements, quests, badges, memories, or statistics through deceptive means.
Examples include:
- GPS spoofing
- Fake check-ins
- Artificially inflating statistics
- Automated account creation
- Bot activity
- Multiple accounts created to gain unfair advantages
- Exploiting bugs or unintended behavior
- Manipulating community rankings or leaderboards
If we determine that an account has violated these rules, Parkventure may reset statistics, remove achievements, revoke badges, restrict features, suspend accounts, or permanently terminate access.
5. Your Content
You retain ownership of the photos, reviews, memories, captions, comments, lists, ratings, tips, and other original content you create.
When you choose to publish content publicly, you grant Parkventure a non-exclusive, worldwide, royalty-free license to host, reproduce, display, distribute, and feature that content in connection with operating, improving, and promoting the Services.
This includes:
- Community feeds
- Featured collections
- Editorial selections
- Marketing materials
- Social media
- The Parkventure website
- Presentations
- App Store and Google Play screenshots
- Promotional videos and advertisements
This license allows us to showcase the Parkventure community while you retain ownership of your content.
You may remove public content at any time. Removal will apply to future uses, although previously published materials, backups, archived copies, or cached versions may continue to exist for a reasonable period.
6. User Content & Intellectual Property
You are responsible for ensuring that you have the legal right to upload and share any content submitted to Parkventure.
By uploading content, you represent and warrant that:
- You own the content, or
- You have obtained all necessary rights and permissions to share it.
You may not upload content that infringes another person's copyright, trademark, publicity rights, privacy rights, or other intellectual property.
If Parkventure receives a valid legal request or reasonably believes content infringes another person's rights, we may remove that content without prior notice.
7. Theme Park Intellectual Property & Affiliation
Parkventure is an independent application designed to help users document, organize, and share their personal theme park experiences.
Parkventure is not affiliated with, endorsed by, sponsored by, authorized by, or associated with The Walt Disney Company, Universal Destinations & Experiences, Six Flags Entertainment Corporation, Cedar Fair, SeaWorld Parks & Entertainment, Merlin Entertainments, or any other park owner, operator, or affiliated company unless expressly stated.
All park names, attraction names, hotel names, entertainment offerings, characters, logos, trademarks, service marks, copyrights, and other intellectual property referenced within Parkventure remain the property of their respective owners.
References to parks, attractions, restaurants, hotels, entertainment, and experiences are provided solely for descriptive, informational, historical, and organizational purposes to help users document their personal visits.
Nothing within Parkventure should be interpreted as suggesting sponsorship, endorsement, approval, or affiliation with any theme park operator.
8. Intellectual Property
Parkventure, including its software, branding, logos, illustrations, badges, icons, graphics, design system, original artwork, text, user interface, and other original content, is owned by Big Puppy Tech LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Copyright 2026 Big Puppy Tech LLC. All rights reserved.
Except as expressly permitted by these Terms, you may not copy, reproduce, modify, distribute, reverse engineer, create derivative works from, or otherwise use any part of the Services without our prior written permission.
9. User Feedback
If you submit ideas, feature requests, suggestions, bug reports, or other feedback, you agree that Parkventure may use that feedback without restriction or compensation.
10. AI Features
Parkventure may include AI-powered features that generate summaries, recommendations, captions, search results, or other helpful content.
AI-generated content is provided for convenience and may not always be accurate. You are responsible for reviewing AI-generated content before relying upon it.
11. Premium Features & Subscriptions
Parkventure is free to use. Some features are part of an optional paid subscription called Parkventure Plus, which unlocks things like logging park days beyond the free date range, a higher photo limit per log, Discoveries (statistics about your park days), recaps you can share, and grouping your days into trips.
Billing. Parkventure Plus is sold as an auto-renewing subscription through the Apple App Store or Google Play. Payment is charged to your store account at confirmation of purchase. We do not process or store your payment details; the store does.
Pricing. The current price, billing period, and any free-trial terms are shown in the app before you purchase. If we change the price of an existing subscription, you will be notified and asked to consent where your store requires it.
Renewal and cancellation. Your subscription renews automatically for the same period unless you cancel it at least 24 hours before the end of the current period. Cancel or manage your subscription in your App Store or Google Play account settings. Cancelling within Parkventure alone is not possible, because we do not control the billing relationship. Deleting the app does not cancel a subscription.
Free trials. Where a free trial is offered, it converts to a paid subscription at the end of the trial unless cancelled beforehand. If you subscribe before a trial ends, any unused portion of the trial is forfeited.
Refunds. Refunds are handled by Apple or Google under their policies, not by us. We can't issue refunds for store purchases directly.
If your subscription ends. Nothing you created is deleted or hidden. Your logs, photos, quests and history remain in your account and visible to you exactly as before. What stops is access to Plus-only capabilities, for example adding new logs dated outside the free range, or attaching more than the free number of photos to a new log. Existing entries that exceed those limits are unaffected.
12. Beta & Experimental Features
From time to time, Parkventure may offer beta, preview, early access, or experimental features.
These features are provided for evaluation purposes and may change, be discontinued, contain errors, or be unavailable at any time.
By choosing to use beta features, you acknowledge that they are provided "as is" and may be modified or removed without notice.
Your feedback regarding beta features helps improve Parkventure, and any feedback you provide may be used by Parkventure without restriction or compensation.
13. Park Safety
Your safety is more important than using Parkventure.
Always follow the instructions of park employees, ride operators, and emergency personnel. Follow all posted safety requirements and park policies.
Do not use Parkventure in a way that distracts you while boarding or exiting attractions, walking in unsafe areas, driving, or during emergencies.
Parkventure is intended to enhance your park experience. It is not a replacement for your own awareness and judgment.
14. Availability
We strive to keep Parkventure available and reliable but do not guarantee uninterrupted or error-free operation.
We may modify, suspend, discontinue, or remove features at any time without prior notice.
15. Reserved Rights
To help keep Parkventure safe, reliable, and enjoyable for everyone, we reserve the right, at our sole discretion and to the extent permitted by law, to:
- Add, modify, suspend, or remove features or functionality.
- Change or discontinue any aspect of the Services.
- Remove, edit, or refuse content that violates these Terms.
- Suspend, restrict, or terminate user accounts.
- Investigate suspected misuse, fraud, abuse, or security issues.
- Reset or remove achievements, rankings, badges, memories, or other in-app progress that we determine was obtained through abuse, software bugs, exploits, or fraudulent activity.
- Limit access to certain features, regions, devices, or accounts when necessary to protect the Services, our users, or comply with legal obligations.
We will exercise these rights in good faith to protect the Parkventure community, maintain the integrity of the Services, and comply with applicable law.
16. Account Suspension & Termination
We may suspend, restrict, or permanently terminate your account if you:
- Violate these Terms.
- Violate applicable law.
- Abuse other users.
- Attempt to compromise the security of Parkventure.
- Create legal or reputational risk for Parkventure or its community.
You may delete your account at any time using the tools provided within the Services.
Termination of your account does not automatically remove content that has already been shared publicly or previously featured in accordance with these Terms.
17. Third-Party Services
Parkventure relies on third-party providers for services including authentication, analytics, hosting, storage, mapping, notifications, payment processing, customer support, and AI features.
Your use of those services may also be subject to their own terms and privacy policies.
18. Copyright Complaints
Parkventure respects the intellectual property rights of others.
If you believe content available through Parkventure infringes your copyright or other intellectual property rights, please contact us at:
Please include:
- Your contact information.
- A description of the copyrighted work.
- The location of the allegedly infringing content.
- A statement that you believe the use is unauthorized.
- A statement made under penalty of perjury that the information provided is accurate and that you are authorized to act on behalf of the rights holder.
Upon receiving a valid notice, we may investigate the claim and remove or disable access to the content while the matter is reviewed.
19. Disclaimers
The Services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Parkventure disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, availability, accuracy, reliability, and non-infringement.
We do not guarantee that:
- The Services will always be available.
- Information provided by users is accurate.
- User-generated content is complete or reliable.
- Attractions, wait times, events, or park information are current or error-free.
Users should always verify important information directly with the applicable park operator.
20. Limitation of Liability
To the fullest extent permitted by law, Parkventure, its owners, employees, contractors, affiliates, licensors, and partners will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the Services.
Our total liability for any claim relating to the Services shall not exceed the amount you paid to Parkventure during the twelve (12) months preceding the claim, or $100 USD, whichever is greater, to the extent permitted by applicable law.
Nothing in these Terms limits liability where such limitation is prohibited by law.
21. Indemnification
You agree to defend, indemnify, and hold harmless Parkventure, its owners, employees, contractors, affiliates, licensors, and partners from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Services.
- Your content.
- Your violation of these Terms.
- Your violation of another person's rights.
- Your violation of applicable law.
22. Changes to These Terms
We may update these Terms from time to time.
If material changes are made, we will notify users through the Services or by email when appropriate.
Your continued use of Parkventure after the updated Terms become effective constitutes acceptance of the revised Terms.
The Last Updated date at the top of these Terms will always indicate the most recent revision.
23. Governing Law
These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.
Any legal action relating to these Terms shall be brought in the state or federal courts located in Colorado, unless applicable law requires otherwise.
24. Contact Us
If you have questions regarding these Terms, please contact:
Big Puppy Tech LLC, doing business as Parkventure
2932 S Vrain St, Denver, CO 80236, United States
or
Thank you for being part of the Parkventure community.
We built Parkventure to help people remember every adventure, celebrate every milestone, and create lasting memories at parks around the world. Thank you for helping us keep Parkventure welcoming, respectful, and magical for everyone.